Coach Ron Interviews Brian Troop: About real estate and what it takes to be a success in all areas of life.

 

Real Estate Success Secrets
Real Estate Success Secrets

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Listen in as “Coach” Ron  interviews Brian Troop. Spontaneous, un-rehearsed and candid.

The Independent Difference. 

Brian’s real estate career journey started at age 19. He didn’t have any real desire or plan to become a top producer. One year later Brian got “the bug” as he calls it.

Now 29 years later, Brian reflects on where and how Troop Real Estate. Inc.  all began. About real estate and what it takes to be a success in all areas of life.

Thought for the day: “Choice, not chance, determines your destiny”

“Action Orientation” a requirement for success.

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In this coaching call, Brian Troop talks about “action orientation.”

The biggest obstacle to taking action immediately is fear. Fear of failure, loss, embarrassment, ridicule, rejection, etc.

Action orientation is the internal motivation to get going immediately on any goal or project to get the job done quickly and one of the most important qualities of the most successful people in the real estate business.

The antidote to fear is self-confidence. Self-confidence is based on a foundation of courage. Courage is the key quality that leads to success.

How do you develop the unshakable levels of courage and self-confidence that overcome fear? Deliberately do the very things you fear over and over until the fear is gone.   

Thought of the day: “Within you right now is the power to do things you never dream possible. This power becomes available to you just as soon as you can change your beliefs.” 

 

Success & Happiness

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In this coaching call, Brian Troop talks about success and happiness.

Highlights
A primary aim in life is positive emotions.

Eliminate negative emotions of all kinds.

Cause of negative emotions – blame

The blame neutralizer – “I am responsible.”

Thought of the day: “Within each of you right know is the power to do things you never dream possible. This power becomes available to you as soon as you can change your beliefs.”

Habit Pattern Development: Develop a new positive habit

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In this coaching call Brian Troop talks about developing productive habits.

One important thing to remember in changing habits is to start simple.

Key Formula = 1 thing at a time.

Let’s use punctuality as an example.

Great reference to reflect to is  “Lombardi Time”

Coach Lombardi was known for teaching his players this behavior.

If their bus was scheduled to leave at 9:00 the players were trained to be there at 8:45 or the bus would leave without them.

Make it a habit to be present or prepared for any situation 10-15 minutes early.

A Hallmark of fully functional people is they never complain, explain, excuse or justify behavior. They either “Do it” or they “Don’t”.

Beware of these ailments:

Excuseitis; Inflammation of excuse making gland. The worst disease that undermines and sabotages success.

Someday Isle: “someday I’ll exercise”, “someday I’ll eat healthier”, “someday I’ll work on my CRM”, etc.

Cures:

Eliminate complaining and excuse making

Eliminate failure language from vocabulary

Be positive and affirmative in your self-talk.

If you fall back into old behavior, begin again.

You have to accept 100% personal responsibility for where you are today.

Hold yourself accountable

Thought of the day:

“Stay focused. Go after your dreams. Keep moving towards your goals.”

Time Management Cheat Sheet

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In this week’s coaching call, Brian Troop talks about time management.

You can improve your time management skills by implementing several key actions. Some of the elements of effective time management include creating a productive environment, setting of priorities and reducing distractions.

Maximize your time by prioritizing and choosing the sequence of events. Establishing focus and clarity on your tasks will help define their priority. You want to change your perspective and behavior to management of self vs management of time. Self discipline is the key here.

Here is a helpful plan of action tip to get you set for a productive and revenue generating business day.

Make a list of TODO’s that is prioritized. Create this list the night before close to bed time so while you are sleeping your subconscious has time to absorb and be ready to get started when your day begins.

Example:

A. Must Do ( high consequences )

B. Should Do ( medium consequences )

C. Nice to Do ( low consequences )

D. Delegate ( things that others can do for you )

E. Eliminate ( discard  activities/tasks that are not effective  or productive )

 

Thought for the Day: “The difference between success and failure is often about 5% more effort.”

How good character will make you successful

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Troop Podcast Quote
We become what we think about. – Earl Nightingale

In this week’s coaching call, Brian Troop talks about reinforcing good character to benefit our personal and business lives.

Having character means holding yourself responsible to a higher standard than everyone expects of you. Be a hard master to yourself, and lenient to everyone else.

Your innermost character is the sum total of all decisions you’ve made in life to date. You respond to life from the highest skillset you have developed to handle a situation. Pay attention as you react and respond to circumstances in your business and personal life. These moments are like a mirror reflecting back to you where you can refine your character.

In our industry, our relationships with clients and fellow associates are crucial to our success. Without trust and honor, we fail in our business. Our success is directly connected to how others perceive our character. Act as though a thousand people are watching, and you will cultivate a network of relationships with people you enjoy working with, and who enjoy working with you.

To have integrity is to live in complete truth with yourself and others. When we avoid being truthful to ourselves or to other people, we are hiding some part of our character we aren’t proud of. Have the courage to look at that and take steps toward removing that aspect of character that doesn’t serve you.

Character can only be developed in the give and take of daily life when forced to choose one way or another. Think long term, and making short term decisions that come from your integrity will be easier.

As you become a person of honor, doors open to you.

Thought for the Day: “We become what we think about.” – Earl Nightingale

How to Have Raving Fans

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Awesome evaluation formBrian Troop reminds us that customer service, the lifeblood of the real estate industry, is a culture that comes from the top.

By understanding how to wow your clients by going beyond their expectations, you turn them into your raving fans.

Unlike satisfied customers, raving fans become part of your sales force by telling their friends, family and coworkers about your “wow” service. There is a 70 percent conversion rate on their referrals, compared to a one percent conversion rate with online leads.

For insight on cultivating relationships with clients that turns them into your fans, Brian recommends the book Raving Fans: A Revolutionary Approach To Customer Service.

10 Customer Service-Centered Sayings:

  1. I apologize for our mistake. Let me make it right.
  2. Thank you for your business. Please come back again. (I hope to do business with you in the future again.)
  3. I’m not sure, but I’ll find out.
  4. What else can I do for you?
  5. What is most convenient for you?
  6. How may I serve you?
  7. How did we do?
  8. Glad you’re here!
  9. Thank you.
  10. Yes.

Your Service + Wow Factor = Raving Fans

Thought for the Day: Give the world the best you have and the best will come back to you.

 

Having Focused Conversations with Potential Buyers

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Ron Tunick
Coach Ron Tunick, President Nations Transactions Services, Radio Talk Show Host

Guest host Coach Ron shares insight on the value of conversation with potential clients.